Resources for My Health Record Pilot Participants

Note: please do not share this webpage with anyone outside of the pilot project as we are not currently accepting other portal users during the testing phase.

Thank you for participating in the My Health Record Portal Pilot Project!

My Health Record is a secure website where you can access your digital health records shared by our six partner organizations:

• Brockville General Hospital

• Lennox & Addington County General Hospital

• Providence Care

• Kingston Health Sciences Centre

• Perth and Smiths Falls District Hospital

• Quinte Health

We are looking for your input on:

• the design of the portal and the portal’s mobile app

• how easy it is to navigate and find information

• accessibility for devices such as computers, laptops, tablets and mobile phones

• materials such as handouts, videos, how-to guides and website information

  You can provide feedback at any time by filling out this short survey. You can provide feedback as many times as you like.

How do I navigate the portal?

Watch this video and download the navigation guide to learn how to use the portal:

Download this guide to help you find information in the portal:

Questions about the pilot project?
Visit our FAQs page for more information.

Questions about your medical record or proxy access?
Visit our support page for contact information.

Technical Support?
Please contact the 24/7 support line at 1-888-249-0074 for technical support. This is a toll-free number to the Oracle Health Customer Care Support Centre, located in Kansas City, Missouri. They can help with log in issues, password resets, navigation questions, or other technical issues you may experience. Note that your data is stored in Ontario and compliant with Ontario laws and regulations.